Message log
Every message in and out, newest first: customers, bot replies and staff replies.
| Time | Business | Platform | Customer | From | Message | Action |
|---|
Train the bot
The bot answers only from this knowledge. Update products, prices and policies here, and add good example replies. Changes apply to the next customer message.
Knowledge: products, prices, policy, FAQ
Try a question
Ask like a customer. Nothing is saved or sent.
Example replies
The bot copies these answers and their style. You can also add one from any bot reply in the Inbox with "Improve reply".
Dealer and distributor leads
Collected by the bot when someone asks to sell our products.
| Time | Business | Platform | Name | City | Shop type | Monthly volume | Contact |
|---|
Test chat
Chat as a customer to show how the bot works. These chats appear in the Inbox with a "Test" tag and are never sent to Meta.
Sample orders to try: 1042 with phone 9876543210 (Filomilo), 2087 with phone 9123456780 (Purple Tail).
Setup and connections
What is connected. Settings live in config.php (Hostinger File Manager → bot folder).
Meta webhook
Paste this as the Callback URL in the Meta app (WhatsApp → Configuration), with the same Verify token as WEBHOOK_VERIFY_TOKEN in config.php. Then subscribe to the "messages" field.